Responsibility

The commitment of Finlandia Hall supports the Finnish Commitment 2050 and contributes to the implementation of the UN Sustainable Development Agenda 2030 action program. Finlandia Hall’s commitment includes the entire Finlandia House with its partners.

Finlandia Hall operates in a socioculturally and economically responsible manner. We bring well-being to the surrounding community; We engage and interact with locals. We buy products and services in our area, support other companies with our operations; Our goal is to employ local people.

Our business operations are guided by set goals and good corporate governance. We develop our operations together with our customers and other operators in our region and industry. We are a responsible employer. We develop our services and products with quality in mind, and we create the conditions for the continuity of our own operations.

We select partners who follow the same values. We take care of the safety of our customers, staff and guests as well as compliance with the law and official regulations. Our everyday activities are guided by the common virtues of our work community, which are courage, enthusiasm, tolerance, common sense, compassion and positivity.

We treat everyone with respect and fairness. We are committed to treating all our employees, guests and residents equally regardless of gender, race, colour, age, nationality or sexual orientation. We take people’s special needs into account in our operations. We guide and encourage our personnel, customers and guests to act responsibly.

Finlandia-talo Oy meets the requirements of the following management system standard:
ISO 14001:2015.

Our ERP system guides the ventilation, heating and cooling of our facilities. We have CO2 free water electricity. We save in our water consumption.

We sort and recycle waste efficiently. We guide our customers in sorting. We regularly monitor and measure our waste types. We also recycle porcelain for reuse.

Our management system is certified according to ISO 14001 quality audit. Our business is guided by the set goals and our company’s good governance. We follow ISO certified processes, operating methods and our virtues.

Finlandia Hall has been the city of Helsinki’s climate partner since 2019. We reduce the environmental impact of our operations. We use eco-labelled products.

Finlandia Hall has steps for emission reduction deductions in accordance with the city of Helsinki’s Carbon free Helsinki 2035 guidelines.

Finlandia Hall invests in energy efficiency, increasing use of renewable energy, waste reduction and low-emission carbon neutrality to achieve the goal.

Finlandia Hall is a #ThinkSustainably venue. Finlandia Cafe&Wine also meets the #ThinkSustainably criterias.

Our staff is professional experts. We collect actively feedback from our customers to ensure the quality of our operations. We regularly monitor the feedback received and take the necessary corrective measures. We have an immediate praise and compensation model for our customers for customer feedback and quality control situations.

The same quality control criteria are also binding on our entire service chain. We commit our key partners to comply with our quality criteria. We maintain continuous dialogue and development work in matters of responsibility and sustainable development.

The Finlandia Restaurant joined the #TasteLuomu– program in 2015 and is still on the fifth organic stair of the program. Finlandia restaurant has reached *** in Luomua-Restaurant program.